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Support and services

If you are interested in easymap or our work: we are here for you!

Consulting

We would like to support you personally or via video call, by phone or live chat. Together we identify your entrepreneurial options for action, find the easymap configuration that perfectly matches them and optimize your application competencies. Our experts also advise and support you in the implementation of complex, specific projects. Just ask us.

Free testing

Try a free demo and convince yourself of easymap software performance. For this purpose, a full range of functions (without PRO features) are available for any test analyses in a limited postal code area. We would be happy to help you!

Our customer and prospective customer hotlines

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For our interested parties

Our experts will identify the best easymap configuration for you. Call us for further information.

Free hotline

+49 (0) 228 959 1490

Mon-Fri 9-12 and 14-17 (not on public holidays)

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For our customers

Hotline for easymap users with service contract. Best support: fast, competent, personal.

Free customer hotline

+49 (0) 228 959 1414

Mon-Fri 9-12 and 14-17 (not on public holidays)

Support Portals

Different support portals for some products to find answers and instructions to the most common questions, applications and topics. Always there when you need information

Trainings and workshops

Online workshop for software release

  • Target: Workshops are realised with our software releases.
  • Content: All news about various applications/topics.
  • Duration: Approx. 30 minutes each.
  • Participants: All easymap users.
  • Location: Live as an online workshop.
  • Number of participants: Online & unlimited.
  • Cost: None
easymap online update seminars

Individual workshop for individual participants

  • Objective: Targeted improvement of personal easymap skills.
  • Contents: Guided training of required skills, e.g. esaymap basic/refresh or update training, joint solution of issues.
  • Duration: Flexible, entirely according to individual agreement
  • Participants: All easymap users – whether experienced or not.
  • Location: At your place, at our place or live as an online workshop.
  • Number of participants: max.
  • Cost: Depends on the length.

easymap projects together or on your behalf

  • Objective: we develop a customized solution for you with our expertise in IT and data projects.
  • Contents: E.g. customer structure analyses; restructuring, controlling and reporting in sales; tour/visit planning.
  • Duration: Flexible, entirely according to individual agreement
  • Number of participants: Usually one project consultant of our company and several participants of your company
  • Cost: Individual.
easymap support via Teamviewer

Training of one or more employees of your company

  • Objective: Basic training for employees with no experience in easymap.
  • Contents: tailor-made for companies. Live training with proven standard training courses or innovative individual training courses.
  • Duration: Standard training one or more days.
  • Location: At your place, our place or online.
  • Number of participants: We usually train up to 4 participants from your company at the same time.
  • Cost: According to individual effort.
Woman in front of notebook, easymap consultant

Training of multiple users

  • Objective: Basic training for easymap users.
  • Contents: Training for easymap basic or easymap district manager.
  • Duration: Standard training approx. 1 day.
  • Location: At your place, our place or online.
  • Number of participants: We usually train up to 4 participants at a time.
  • Other: We provide PC for each participant as well as food & bevarages.
A glance over the shoulder during easymap training

Online Live Support

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For our interested parties

Still haven’t decided? Do you have any questions?
Experience easymap live via online presentation. Convince yourself. Learn more about easymap via TeamViewer. Let’s talk about your requirements and your questions.

easymap online live presentation

Make an appointment now

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For customers with service contract

Do you have a problem with easymap?
Our experts will show you live how it works. Watch on your PC. We can solve complex problems via remote maintenance live on your PC.

easymap online live application support

Call now


Live support via TeamViewer. Clients are responsible for personal data protection (if provided). More information: TeamViewer Seucrity| TeamViewer Information | TeamViewer Download

New in easymap office

easymap is the number one as box solution for business mapping. This is our vision Thanks to our close customer contact, we receive important suggestions for optimization and further development from our users. You can find any information about new features in the current versions.

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Service packs and updates

Get functional enhancements, usability improvements and error elimination.

Use the service packs if you have installed a licensed version or a demo version. Please ask for our update conditions if you want to update older software versions

Customer login

Go to web applications

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This post is also available in: DE