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Support and services

We will not let you down! Our comprehensive support and services will help you get started with easymap or with operation and installation. We are constantly developing our business mapping software and, after intensive testing, provide you with new features in regular service packs and new releases.

We are here for you: individually, competently, directly

No matter if you are a customer or want to become one – or if you are just interested in easymap or our work – we are happy to help you on all channels. As an easymap customer, you can benefit from our comprehensive range of services. We are constantly developing our support portal and video tutorial offering on the basis of current questions from our customers. You will also find information about service packs and updates of our easymap software.

Support Portals

For our standard products, we offer extensive support portals where you can easily find answers and instructions for the most common questions, applications and topics. Always there when you need information

Live Support

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For our interested parties

Still haven’t decided? Do you have any questions?

Experience the easymap product portfolio live via online presentation. Convince yourself. We present our products to you via TeamViewer. In doing so, we address your requirements and answer your individual questions.

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Make an appointment now

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For customers with service contract

You have a spontaneous problem while working with easymap?

Our experts will show you live how it works. You can watch and listen on your PC. If you explicitly wish, we can solve complex problems together live on your PC via remote maintenance.

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Call now for online live support

We conduct our live supports using TeamViewer or Microsoft Teams. We would like to point out that the responsibility for data protection lies with the client if personal data is included among the data provided. More information about Teamviewer: TeamViewer Security | TeamViewer Information |
TeamViewer Download

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New in easymap office

easymap is the number one as box solution for business mapping. This is our vision We receive important suggestions for ongoing optimization and further development through close exchange with customers and interested parties. By discussing use cases or accompanying projects, we learn first-hand from users about wishes and issues. You can find any information about new features in the current versions.

Service packs and updates

With our free service packs, you get functional enhancements, usability improvements, and bug fixes over previous service packs.

Use the service packs if you have installed a licensed version or a demo version. Please ask for our update conditions if you want to update older software versions

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Easy to test

With the free download of easymap professional, you can convince yourself of the software’s performance easily and without obligation. The full range of functions, including pro features for any test analyses, is available to you for a full 30 days. We will be happy to help you!

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